Digital Inclusions Project Resources

Digital Champions help other people to gain digital skills so that they can thrive in a digital world.

Introduction

Digital Support Derbyshire is delighted to present this Digital Champions Toolkit with the support of Derbyshire County Council to provide all our network members, digital inclusion projects, and stakeholders across the county with a code of best practice to support our commitment to reducing the digital divide. This toolkit does not provide information about how to set up a digital inclusion project. If you are accessing this resource, you are already providing, or you are about to deliver, a project, and you want to incorporate the support of Digital Champions (DCs). Alternatively, you have some DCs currently, but have not formalised the role that they play within your organisation.

Purpose

This toolkit is designed to assist community projects in the successful recruitment, training, management and retention of DCs to enhance digital support sessions for clients. “Digital Champions are the cornerstone of digital inclusion, who directly support individuals who don’t have the skills or confidence to get online. Usually volunteers, they empower people to make the most out of the internet and their devices, whether through group training sessions or working one-on-one with learners. They support a diverse group of learners to get online and play an important role in motivating people to give digital a go.” Good Things Foundation

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